Processing time
Orders are usually processed within 1-3 business days before shipment. Processing time may be longer during holidays, large promotions, or when an order requires additional confirmation.

Shipping time
United States: 7-12 business days after dispatch.
International orders: 10-18 business days after dispatch.

Shipping fee
Free shipping on orders of $40.00 or more.
Orders under $40.00: $8.80 shipping fee.

Shipping origin
Orders are shipped from Yiwu, Zhejiang, China.
Business address: Room 303, Unit 1, Building 43, Yian District 1, Houzhai Street, Yiwu, Jinhua, Zhejiang 322000, China

Shipping confirmation and order tracking
You will receive a shipping confirmation email after your order has shipped. Tracking information may take up to 24 hours to update after the carrier receives the package.

Customs, duties, and taxes
Customers are responsible for any customs duties, taxes, or import fees charged by their country or region.

Damaged or lost orders
If your order arrives damaged or appears to be lost in transit, please contact us at support@rgp2s.com. Include your order number and photos of the package or damaged item if available.

RGP2S contact information
Business name: RGP2S
Business address: Room 303, Unit 1, Building 43, Yian District 1, Houzhai Street, Yiwu, Jinhua, Zhejiang 322000, China
Customer support email: support@rgp2s.com
WhatsApp / phone: +86 18706724894
Customer service hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)