Privacy Policy

Last Updated: July 2026

At RGP2S, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://rgp2s.com ("Website") or purchase our products.

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information we collect

When you browse our website, we may collect basic device and usage information such as browser type, IP address, pages viewed, referring pages, and cookie information. This helps us operate the website, improve the shopping experience, and understand store performance.

When you place an order, we collect the information needed to process and fulfill your purchase, such as your name, email address, shipping address, billing address, phone number, company name, order details, and customer service messages.

We do not store your complete credit card information on our servers.

2. Automatically Collected Information

When you browse our Website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Cookies

This information helps us improve website performance and customer experience.

3. How we use your information

We use your information to:

Process and fulfill orders
Provide customer support
Respond to inquiries
Verify transactions
Improve our products and services
Personalize your shopping experience
Prevent fraud and unauthorized activities
Comply with legal obligations
Send order confirmations and shipping updates

With your consent, we may also send promotional emails about new products, special offers, and company updates.

4. Email Marketing

If you subscribe to our mailing list, you may receive:

Product updates
Promotional offers
New arrivals
Holiday sales
Educational content related to DIY crafts

You may unsubscribe at any time by clicking the "Unsubscribe" link included in every marketing email or by contacting us directly.

We never sell your email address to third parties.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to improve user experience.

Types of Cookies We Use:

Essential Cookies

Analytics Cookies

Advertising Cookies

Functional Cookies

Cookies help us:

Remember your shopping cart
Save your preferences
Analyze website traffic
Measure advertising performance
Improve website functionality

We may use services such as:

Google Analytics
Google Ads
Meta Pixel (Facebook)
Shopify Analytics

You can disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with trusted service providers, including:

Shopify
Payment processors
Shipping carriers
Marketing platforms
Analytics providers
Government authorities when required by law

Each service provider is required to protect your information in accordance with applicable privacy laws.

7. Data Security

Protecting your personal information is one of our highest priorities.

We implement appropriate technical and organizational measures, including:

SSL encrypted connections
Secure payment processing
Access control systems
Firewall protection
Regular security monitoring
Limited employee access to customer information

Although no online transmission is completely secure, we continuously work to protect your information using industry-standard security practices.

8. GDPR Privacy Rights (European Economic Area)

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with similar privacy laws, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your personal data
Restrict processing
Object to certain processing activities
Withdraw consent
Request data portability
Lodge a complaint with your local data protection authority

To exercise these rights, please contact us using the information provided below.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect
Request access to your personal information
Request deletion of your personal information
Correct inaccurate personal information
Limit the use of sensitive personal information where applicable
Opt out of the sale or sharing of personal information (RGP2S does not sell personal information)

We will not discriminate against you for exercising your privacy rights.

Requests may be submitted through our contact information below.

10. Data Retention

Order information may be retained for up to seven years where required by applicable tax and accounting laws. We retain personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal obligations
Resolve disputes
Maintain business records

When information is no longer required, it will be securely deleted or anonymized.

11. Children's Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us immediately so we can remove the information.

12. Third-Party Links

Our Website may contain links to third-party websites and services.

Examples include payment providers, analytics services, advertising platforms, and social media platforms such as Shopify, PayPal, Google, and Meta.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal information.

13. International Data Transfers

As an international business serving customers worldwide, your personal information may be processed in countries outside your country of residence.

Where required by law, we implement appropriate safeguards to protect your information during international transfers.

14. Payment information

We currently accept the following payment methods:

PayPal
Visa
Mastercard
American Express
Discover

All credit and debit card payments are securely processed through PayPal. Customers can pay with their card without creating a PayPal account (where available).

15. You Rights

You may also withdraw your consent to receive marketing communications at any time. Certain legal obligations may require us to retain specific information for accounting, tax, or fraud prevention purposes.

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make a privacy request, contact us at support@rgp2s.com.

Questions?

If you have any questions regarding this Privacy Policy or the way we process your personal information, please contact our customer support team. We will respond within a reasonable timeframe in accordance with applicable privacy laws.

16. Governing Law

This Privacy Policy shall be governed by the applicable laws and regulations governing the operation of our business, without affecting any mandatory consumer protection rights available in your jurisdiction.

RGP2S is committed to protecting customer privacy and maintaining transparency in how personal information is collected, used, and safeguarded. We continuously review and improve our privacy practices to comply with applicable laws and industry standards.

17. Contact Information:

Website: https://rgp2s.com

Brand Name: Rgp2s

Business address: Room 303, Unit 1, Building 43, Yian District 1, Houzhai Road, Yiwu, Jinhua, Zhejiang 322000, China
Customer support email: support@rgp2s.com
WhatsApp / phone: +86 18706724894

Customer service hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)

Newsletter