RGP2S Shipping Policy
Processing time
Orders are typically processed within 0–2 business days after payment has been successfully received.
Processing times may be extended during public holidays, peak shopping seasons, promotional events, or when additional order verification is required.
Shipping time
Standard Shipping
Estimated delivery time is 15–30 business days, depending on the destination.
Delivery times are estimates only and may vary due to customs clearance, carrier delays, weather conditions, or other circumstances beyond our control.
Shipping availability may vary depending on the destination. If your country is not available during checkout, please contact us at support@rgp2s.com.
Shipping fee
Standard shipping is FREE for orders of USD $40 or more.
For orders below USD $40, a flat standard shipping fee of USD $8.80 applies.
The shipping fee will be displayed at checkout before payment.
Shipping origin
All orders are shipped from our warehouse in Yiwu, Zhejiang Province, China.
Business address: Room 303, Unit 1, Building 43, Yian District 1, Houzhai Road, Yiwu, Jinhua, Zhejiang 322000, China
Shipping confirmation and order tracking
You will receive a shipping confirmation email after your order has shipped. Tracking information may take up to 24 hours to update after the carrier receives the package.
Customers will not be required to pay additional import duties, import taxes, or other import-related charges after purchasing from RGP2S.
RGP2S covers or includes applicable import-related costs.
You will therefore not be asked to make an additional payment for these charges after checkout in connection with the importation of your order.
Order Changes or Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
Orders may be cancelled at any time before the order has been shipped.
Once an order has been shipped, it cannot be cancelled.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address.
RGP2S is not responsible for delays or additional shipping costs caused by incorrect or incomplete address information provided during checkout.
Damaged or lost orders
If your tracking information shows that your package has been delivered but you have not received it, please contact the shipping carrier first. If additional assistance is needed, our customer support team will be happy to help investigate the issue.
Please contact us at support@rgp2s.com and include your order number and photos of the package or damaged item, if available.
Our Commitment
At RGP2S, we are committed to providing reliable order fulfillment, transparent shipping information, and responsive customer support. If you have any questions regarding your shipment, our team is always happy to assist.
RGP2S contact information
Business name: RGP2S
Business address: Room 303, Unit 1, Building 43, Yian District 1, Houzhai Road, Yiwu, Jinhua, Zhejiang 322000, China
Customer support email: support@rgp2s.com
WhatsApp / phone: +86 18706724894
Customer service hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)